• Insctructions for Acquiring Technical Support
    • If you are a hosted customer and require technical assistance or simply have some questions and need to contact technical support, the following methods can be used to contact technical support:

      - Post a question in the Hosting Questions / Suggestions / Issues category
      - Send a personal message on this site to GuildHostdotcom
      - Catch us in Eve Online on our support channel GUILD-HOST.COM SUPPORT.

      Thank you for using Guild-Host.com! We look forward to hosting you!
  • How do I get a site hosted for my guild?
    • The following are steps to take so you can get hosted:

      1. Register on this site.
      2. Click the Application link in the above menu (only visible when logged in).
      3. Submit your application.
      4. Receive confirmation email.
      5. Follow instructions in confirmation email (including agreement of terms and conditions).
      6. Receive invoice for payment and set up monthly subscritpion.
      7. Receive final email.
      8. Go to provided link in final email and log in as administrator (credentials provided in final email).

      The speed at which this process is performed depends on numerous things. One of which is the speed in which you reply to the email correspondence. The other is if RL issues don't prevent me from getting to a computer in time. Most of the time hosting is setup within 24 hours of applying. There is the odd time I am away from my computer for more than 24 hours and you might be a day or two before hosted but that is a worst case scenario.

      NOTE: Starting 1 September 2011 all services provided by us will include a fee. Please be sure you are aware of the fees for the services you wish to partake in. Any hosting set up prior to 1 September 2011 will NEVER require a fee but all services after 1 August 2011 will be charged.

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